Terms of service

OVERVIEW

Welcome to GenKOtic. Throughout the site, the terms “we”, “us”, and “our” refer to GenKOtic.

GenKOtic operates this website and store, including all related information, content, features, tools, products, and services in order to provide customers with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide our products and services to you.

These Terms of Service (“Terms”) govern your access to and use of our Services, including all purchases made through the Site.

By visiting, accessing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms, you may not access or use the Services.

SECTION 1 — ELIGIBILITY & ACCOUNT USE

By using the Services, you confirm that:

you are at least the age of majority in your jurisdiction;
you are legally capable of entering into binding agreements;
all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

You may not:

transfer or sell your account;
impersonate another person;
use false information;
use the Services for unlawful purposes.

We reserve the right to suspend or terminate accounts that violate these Terms.

SECTION 2 — PRODUCTS & AVAILABILITY

GenKOtic offers limited edition apparel, archive drops, accessories, collectibles, and related products.

We make reasonable efforts to accurately display product details, colors, artwork, and descriptions. However:

actual colors may vary depending on screen settings;
product appearance may differ slightly from digital previews;
certain archive products may contain intentional artistic variations.

All products are subject to availability.

We reserve the right to:

modify or discontinue products at any time;
limit quantities;
refuse orders at our discretion;
restrict sales by region or customer.

Limited drops and archive collections may not be restocked once sold out.

SECTION 3 — ORDERS

Placing an order constitutes an offer to purchase.

GenKOtic reserves the right to:

accept or reject any order;
limit quantities;
cancel suspicious or fraudulent orders;
refuse orders that violate these Terms.

Orders are not considered accepted until payment has been successfully processed and confirmation has been issued.

Please review your order carefully before checkout. Once an order enters fulfillment, modifications or cancellations may not be possible.

All purchases are subject to our Return & Refund Policy.

SECTION 4 — PRICING & PAYMENTS

Prices are displayed in the applicable store currency and may change without notice.

Prices do not include:

taxes,
customs duties,
import fees,
shipping costs,

unless otherwise stated during checkout.

Payments are processed securely through Shopify and authorized payment providers.

By submitting payment information, you represent that:

you are authorized to use the payment method;
all billing information provided is accurate.

We reserve the right to cancel transactions suspected of fraud or unauthorized activity.

SECTION 5 — SHIPPING & DELIVERY

Shipping times are estimates only and are not guaranteed.

GenKOtic is not responsible for delays caused by:

carriers,
customs processing,
weather conditions,
international import procedures,
or circumstances beyond our control.

Customers are responsible for any customs duties, taxes, or import charges required by their country.

Risk of loss transfers to the customer upon delivery confirmation by the carrier.

SECTION 6 — LIMITED EDITION & ARCHIVE PRODUCTS

Certain GenKOtic products are released as:

limited editions,
archive collectibles,
numbered drops,
or pre-registration releases.

These items may:

have restricted quantities;
never be reproduced;
include intentional artistic imperfections;
have special eligibility restrictions.

We reserve the right to limit purchases of limited edition products to prevent abuse, resale manipulation, or automated purchasing.

SECTION 7 — INTELLECTUAL PROPERTY

All content on the Services, including but not limited to:

logos,
artwork,
graphics,
illustrations,
product concepts,
designs,
branding,
text,
videos,
campaigns,
and visual assets

are the intellectual property of GenKOtic or its licensors and are protected under applicable intellectual property laws.

You may not:

reproduce,
copy,
distribute,
modify,
resell,
exploit,
or commercially use

any content without prior written permission.

SECTION 8 — PROHIBITED USES

You may not use the Services:

for unlawful purposes;
to violate regulations or laws;
to infringe intellectual property rights;
to harass, abuse, or harm others;
to upload malicious code;
to interfere with security systems;
to scrape or copy website content;
to engage in fraudulent activity.

Violation of these Terms may result in termination of access to the Services.

SECTION 9 — THIRD-PARTY SERVICES & LINKS

Our Services may include links to third-party websites, tools, or platforms.

GenKOtic is not responsible for:

third-party content;
external websites;
external policies;
third-party products or services.

Your interactions with third-party services are governed by their own terms and policies.

SECTION 10 — DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available” without warranties of any kind, whether express or implied.

We do not guarantee that:

the Services will be uninterrupted or error-free;
defects will be corrected;
the Site will always be secure;
results obtained from use of the Services will be accurate or reliable.

To the fullest extent permitted by law, GenKOtic disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

SECTION 11 — LIMITATION OF LIABILITY

To the maximum extent permitted by law, GenKOtic shall not be liable for:

indirect damages;
incidental damages;
consequential damages;
lost profits;
lost revenue;
loss of data;
or damages resulting from use of the Services or products.

Our total liability shall not exceed the amount paid for the relevant product or order.

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.

SECTION 12 — INDEMNIFICATION

You agree to indemnify and hold harmless GenKOtic and its affiliates, partners, employees, and service providers from any claims, liabilities, damages, or expenses arising from:

your breach of these Terms;
your misuse of the Services;
your violation of applicable law;
or infringement of third-party rights.

SECTION 13 — PRIVACY

Your submission of personal information through the Services is governed by our Privacy Policy.

SECTION 14 — CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting to the Site.

Continued use of the Services after updates constitutes acceptance of the revised Terms.

SECTION 15 — GOVERNING LAW

These Terms and any disputes arising under them shall be governed by and interpreted in accordance with the laws of Spain, without regard to conflict of law principles.